We now use the user-friendly and convenient Zoom video conferencing for the vast majority of our mediations, as our clients prefer. This is a simple and elegant program that is widely used throughout the world. We have been using it successfully for video appearance at mediation since 2017.
With all of our mediations, we schedule a Zoom video conference and send participants the instructions for joining by video. Since we began doing video mediations regularly in March of 2020, we have learned that we can make them very similar to in-person mediations. We are getting to the printer at the same rate or better, and frequently in less time. If you need help getting set up on Zoom, we offer technical assistance, at our expense, from virtualmediationhosting.com.
We are offering the following options for handling the mediation of insurance claims from Hurricane Irma on expedited basis: Mr. O'Dell has availability on his calendar to mediate Irma claims on relatively short notice, with no travel charges applicable to mediations held in Lee, Charlotte, Sarasota, Manatee, Hillsborough, Polk and Pinellas Counties. Please book online or email chantal@daisleymediation.com with yourRead more
We offer discounted full-day and half-day flat rates. The flat fee rates include all time for: a) preparation; b) attendance at the mediation conference (until 1 p.m. for morning cases and 5:30 p.m. for afternoon and full-day cases); c) preparation of results reports to the Court; and d) preparation of post-conference memoranda to counsel and/or the parties. Why might youRead more
Rob, I really want to thank you for your incredible effort today. I know we mess around and have fun but I am 100% sincere in telling you that you are the best mediator in town. See you soon.
- Plaintiff's Counsel in 1st Party Insurance Coverage Case
2018-01-14T16:15:29+00:00
- Plaintiff's Counsel in 1st Party Insurance Coverage Case
Rob, I really want to thank you for your incredible effort today. I know we mess around and have fun but I am 100% sincere in telling you that you are the best mediator in town. See you soon.
My wife and I had dinner with another lawyer and his wife last night. He told me he’d had a few stucco cases so I said I hoped he was using you for mediation, and he said he was. You’re far more than the best mediator south of Kennedy. I just voted for you for Legal Elite, and you deserve it.
- Commercial Litigation Counsel
2018-01-14T16:20:12+00:00
- Commercial Litigation Counsel
Rob, My wife and I had dinner with another lawyer and his wife last night. He told me he’d had a few stucco cases so I said I hoped he was using you for mediation, and he said he was. You’re far more than the best mediator south of Kennedy. I just voted for you for Legal Elite, and you deserve it.
Which sounds strange when no settlement but that’s far from the only part of your hard job I could never do, so we appreciate the extra effort in setting up the future negotiations in the right way.
Most mediators would not take that extra step/effort.
- Complex Insurance Coverage Counsel
2018-01-14T16:23:34+00:00
- Complex Insurance Coverage Counsel
Thanks again rob for job well done. Which sounds strange when no settlement but that’s far from the only part of your hard job I could never do, so we appreciate the extra effort in setting up the future negotiations in the right way. Most mediators would not take that extra step/effort.
It is a pleasure having you as our mediator. It is always nice to expect settlement, which is what we have come to do when you are assigned as the mediator. Well done.
- Counsel for Sub-contractor in Complex Construction Defect Case
2018-01-14T16:26:14+00:00
- Counsel for Sub-contractor in Complex Construction Defect Case
It is a pleasure having you as our mediator. It is always nice to expect settlement, which is what we have come to do when you are assigned as the mediator. Well done.
Thank you for the wonderful job you did mediating our case. You are very, very good. It was a pleasure, and very interesting, watching you work.
Thanks again, and have a great weekend.
- Insured's Party Representative in Complex Commercial Insurance Coverage Case
2018-01-14T16:44:37+00:00
- Insured's Party Representative in Complex Commercial Insurance Coverage Case
Rob, Thank you for the wonderful job you did mediating our case. You are very, very good. It was a pleasure, and very interesting, watching you work. Thanks again, and have a great weekend.
Thank you very much. I appreciate your great work on everyone’s behalf. By 4:00pm, my client had come around to not only accepting the result, but embracing it as a good outcome. Thanks again."
- Counsel for Plaintiff/Counterclaim Defendant in Complex Federal Court Commercial Litigation matter
2017-05-07T13:59:41+00:00
- Counsel for Plaintiff/Counterclaim Defendant in Complex Federal Court Commercial Litigation matter
"Rob, Thank you very much. I appreciate your great work on everyone’s behalf. By 4:00pm, my client had come around to not only accepting the result, but embracing it as a good outcome. Thanks again."
Q: On a scale of 1 (very unsatisfied) to 5 (extremely satisfied), how satisfied were you with the Impasse Buster process in this case?
A: 5 – it settled!
Q: Do you intend to use the Impasse Buster again in another case?
A: Yes
Q: Do you intend to recommend the Impasse Buster to your colleagues and co-workers for use on their cases?
A: Yes, we already have discussed for future.
- Senior Claims Representative for property insurance carrier
2017-02-06T09:31:23+00:00
- Senior Claims Representative for property insurance carrier
Q: On a scale of 1 (very unsatisfied) to 5 (extremely satisfied), how satisfied were you with the Impasse Buster process in this case? A: 5 – it settled! Q: Do you intend to use the Impasse Buster again in another case? A: Yes Q: Do you intend to recommend the Impasse Buster to your colleagues and co-workers for use on their cases? A: Yes, we already have discussed for future.
My client and I appreciate your tactical, dedicated approach to mediations—you will be seeing us again in the future! Thanks again Rob, you are an awesome Mediator, we most appreciate your dedication.
- Commercial litigation counsel specializing in warranty claims
2017-03-26T10:18:57+00:00
- Commercial litigation counsel specializing in warranty claims
My client and I appreciate your tactical, dedicated approach to mediations—you will be seeing us again in the future! Thanks again Rob, you are an awesome Mediator, we most appreciate your dedication.
Rob,
You did such an amazing job yesterday….I can’t thank you enough for putting in sooo much effort on this case….I’m sorry you were put in a bad spot by the lack of openings. I have been singing your praises to my superiors and my co-workers….so I’m hoping to get more people to use you as a mediator….but I have to remain top priority……hahahaha….
- Senior claims representative
2017-03-26T10:28:13+00:00
- Senior claims representative
Rob, You did such an amazing job yesterday….I can’t thank you enough for putting in sooo much effort on this case….I’m sorry you were put in a bad spot by the lack of openings. I have been singing your praises to my superiors and my co-workers….so I’m hoping to get more people to use you as a mediator….but I have to remain top priority……hahahaha….
"Merry Christmas to you and your family, hopefully, I won't need your services again but if I do I'll be sure to use your firm. I'll send referrals your way. Thanks again Rob, you really helped make my situation better .... your work matters!!! Thanks again."
- Party Plaintiff in Real Estate Contract Litigation
2017-02-06T09:44:47+00:00
- Party Plaintiff in Real Estate Contract Litigation
"Merry Christmas to you and your family, hopefully, I won't need your services again but if I do I'll be sure to use your firm. I'll send referrals your way. Thanks again Rob, you really helped make my situation better .... your work matters!!! Thanks again."
"Rob, as always it was a pleasure. I have instructed my attorneys to utilize your services whenever possible as I have had the most success in mediation when utilizing your services."
- VP of Claims for Property Insurance Carrier
2017-02-06T09:57:42+00:00
- VP of Claims for Property Insurance Carrier
"Rob, as always it was a pleasure. I have instructed my attorneys to utilize your services whenever possible as I have had the most success in mediation when utilizing your services."
"Thank you so much for your expertise, insight, effort and time yesterday. I really appreciate your time and work settling this case. I hope to work with you in the future."
- Plaintiff's Counsel in TCPA Case That Settled Using Impasse Buster
2017-02-06T09:58:34+00:00
- Plaintiff's Counsel in TCPA Case That Settled Using Impasse Buster
"Thank you so much for your expertise, insight, effort and time yesterday. I really appreciate your time and work settling this case. I hope to work with you in the future."
"Thank you, Rob, you did a terrific job. I really appreciate the way you handled everything. A real pro. Look forward to working with you again in the future."
- Counsel for Contractor in 3-Party Insurance and Construction Case
2017-02-06T09:59:48+00:00
- Counsel for Contractor in 3-Party Insurance and Construction Case
"Thank you, Rob, you did a terrific job. I really appreciate the way you handled everything. A real pro. Look forward to working with you again in the future."
"Hi Rob. Sorry we missed you before departing yesterday's mediation. [My wife] and I wanted to thank you for all your efforts to bring closure to our case. We really appreciated you keeping us informed and you were very professional in conducting the mediation. Best of luck to you in the future."
- Party Plaintiffs in Multi-Party Professional Liability Case
2017-02-06T10:01:31+00:00
- Party Plaintiffs in Multi-Party Professional Liability Case
"Hi Rob. Sorry we missed you before departing yesterday's mediation. [My wife] and I wanted to thank you for all your efforts to bring closure to our case. We really appreciated you keeping us informed and you were very professional in conducting the mediation. Best of luck to you in the future."
"Thanks Rob and [Plaintiff's Counsel]. Fyi, [Plaintiff's Counsel], Rob is the man and always tries to find a way to get these done." "Pleasure working with you guys. [Defense counsel], I agree, Rob is one of the best we have in the area."
- Defense Counsel and Plaintiff's Counsel In Personal Injury Case
2017-02-06T10:02:14+00:00
- Defense Counsel and Plaintiff's Counsel In Personal Injury Case
"Thanks Rob and [Plaintiff's Counsel]. Fyi, [Plaintiff's Counsel], Rob is the man and always tries to find a way to get these done." "Pleasure working with you guys. [Defense counsel], I agree, Rob is one of the best we have in the area."
"Rob, Thank you for your help in resolving the [products liability] matter. As with virtually every mediated settlement, I have mixed feelings about this result. We had some really solid legal arguments I would have liked to have made, but the client is happy, which is what matters most. I enjoyed working with you and look forward to the chance to work together in the future."
- Defense Counsel for Pharmaceutical Manufacturer in Products Liability Case
2017-02-06T10:04:33+00:00
- Defense Counsel for Pharmaceutical Manufacturer in Products Liability Case
"Rob, Thank you for your help in resolving the [products liability] matter. As with virtually every mediated settlement, I have mixed feelings about this result. We had some really solid legal arguments I would have liked to have made, but the client is happy, which is what matters most. I enjoyed working with you and look forward to the chance to work together in the future."
"Rob, first of all, thank you for your efforts. I warned you that this was going to be difficult. Second, your email wasn't late. At 11:30 last night I had finally ruminated enough to begin typing my to do list for the case. [The client] and I exchanged additional thoughts beginning at midnight. Just another day for a lawyer who is unabashedly passionate about this profession we call the law. I think you are spot on with your observations and there may be another swing at mediation down the road. In the meantime, and notwithstanding the impasse, I think I found my 'go to' mediator. Thanks."
- Counsel for Principal in Business Dissolution Case (that did not settle until mid-way through a non-jury trial)
2017-02-06T10:05:15+00:00
- Counsel for Principal in Business Dissolution Case (that did not settle until mid-way through a non-jury trial)
"Rob, first of all, thank you for your efforts. I warned you that this was going to be difficult. Second, your email wasn't late. At 11:30 last night I had finally ruminated enough to begin typing my to do list for the case. [The client] and I exchanged additional thoughts beginning at midnight. Just another day for a lawyer who is unabashedly passionate about this profession we call the law. I think you are spot on with your observations and there may be another swing at mediation down the road. In the meantime, and notwithstanding the impasse, I think I found my 'go to' mediator. Thanks."
"Rob, thanks, as always, for the job well done. I appreciate you assuming an active role and getting these parties' disputes resolved. Please let me know if I can ever be of assistance to you."
- Defense Counsel in complex Commercial and Real Estate Litigation matter
2017-02-06T10:05:54+00:00
- Defense Counsel in complex Commercial and Real Estate Litigation matter
"Rob, thanks, as always, for the job well done. I appreciate you assuming an active role and getting these parties' disputes resolved. Please let me know if I can ever be of assistance to you."
"Thank you very much for the excellent job mediating yesterday! I really appreciate a mediator who works hard to get the parties to agree to a settlement and you definitely worked hard! There are some mediators who merely pass offers and you are definitely not one of those types. Thanks!"
- Plaintiff's Counsel in Child Abuse Negligence Case
2017-02-06T10:08:41+00:00
- Plaintiff's Counsel in Child Abuse Negligence Case
"Thank you very much for the excellent job mediating yesterday! I really appreciate a mediator who works hard to get the parties to agree to a settlement and you definitely worked hard! There are some mediators who merely pass offers and you are definitely not one of those types. Thanks!"
"Thank you Rob. While I was not too enthusiastic about that settlement, as I have said so many times to so many clients over the years, a good settlement is a settlement neither party likes. I most certainly appreciated your energy, enthusiasm, knowledge of the process and professional abilities. You are a great mediator. My hat to you!"
- Plaintiff's Counsel in Professional Liability Case
2017-02-06T10:09:22+00:00
- Plaintiff's Counsel in Professional Liability Case
"Thank you Rob. While I was not too enthusiastic about that settlement, as I have said so many times to so many clients over the years, a good settlement is a settlement neither party likes. I most certainly appreciated your energy, enthusiasm, knowledge of the process and professional abilities. You are a great mediator. My hat to you!"
It is a pleasure having you as our mediator. It is always nice to expect settlement, which is what we have come to do when you are assigned as the mediator. Well done.
- Counsel for Sub-contractor in Construction Defect Case
2017-05-25T15:39:10+00:00
- Counsel for Sub-contractor in Construction Defect Case
It is a pleasure having you as our mediator. It is always nice to expect settlement, which is what we have come to do when you are assigned as the mediator. Well done.
"Rob, As always thank you for all your hard work on reaching a resolution. This was an excellent result on this case and we are very appreciative of your services. Look forward to working with you at our next mediation."
- Plaintiff's Counsel in Premises Liability Case
2017-02-06T10:11:22+00:00
- Plaintiff's Counsel in Premises Liability Case
"Rob, As always thank you for all your hard work on reaching a resolution. This was an excellent result on this case and we are very appreciative of your services. Look forward to working with you at our next mediation."
"Dear Rob, Thank you for everything yesterday. I have learned so much from working with you. You are a real professional and a pleasure to spend an afternoon with. Have a lovely Christmas. See you in the New Year."
- Defense Counsel for Property Insurance Carrier
2017-02-06T10:11:54+00:00
- Defense Counsel for Property Insurance Carrier
"Dear Rob, Thank you for everything yesterday. I have learned so much from working with you. You are a real professional and a pleasure to spend an afternoon with. Have a lovely Christmas. See you in the New Year."
"After yesterday bro, you deserve a sleep-in, don't you think? I was so hyped up by the whole day and my complete shock the case settled, I couldn't get to sleep! I still cannot believe that you got the case to settle. Seriously. This was a group that couldn't agree to a hearing date just to set the case for trial! So many strong personalities, egos and insecurities... I think the odds of reaching any agreement were in the negative numbers. You're the bomb."
- Plaintiff's Counsel in Complex Multi-party Wrongful Death Case
2017-02-06T10:14:28+00:00
- Plaintiff's Counsel in Complex Multi-party Wrongful Death Case
"After yesterday bro, you deserve a sleep-in, don't you think? I was so hyped up by the whole day and my complete shock the case settled, I couldn't get to sleep! I still cannot believe that you got the case to settle. Seriously. This was a group that couldn't agree to a hearing date just to set the case for trial! So many strong personalities, egos and insecurities... I think the odds of reaching any agreement were in the negative numbers. You're the bomb."
"Thanks Rob, I appreciate the great job you did today getting this one resolved and also appreciate some of the strategies we discussed as they are very creative! I look forward to working together soon."
- Senior Claims Representative for Property Insurance Carrier
2017-02-06T10:15:05+00:00
- Senior Claims Representative for Property Insurance Carrier
"Thanks Rob, I appreciate the great job you did today getting this one resolved and also appreciate some of the strategies we discussed as they are very creative! I look forward to working together soon."
"Rob: Thanks again for helping get this resolved. Your direct, no nonsense and candid approach was what this matter needed. Your observations about the case and the parties involved was instrumental in my client's taking seriously your comments about the practical aspects of this case, irrespective of the legal aspects. It's not everyday that you settle a case where the parties start a mediation $54M apart (sounds a lot better than the reality of the situation). If you ever want an additional reference, feel free to provide my name. [Opposing counsel] did right by recommending you."
- Defense Counsel in Complex Commercial Litigation Case
2017-02-06T10:16:11+00:00
- Defense Counsel in Complex Commercial Litigation Case
"Rob: Thanks again for helping get this resolved. Your direct, no nonsense and candid approach was what this matter needed. Your observations about the case and the parties involved was instrumental in my client's taking seriously your comments about the practical aspects of this case, irrespective of the legal aspects. It's not everyday that you settle a case where the parties start a mediation $54M apart (sounds a lot better than the reality of the situation). If you ever want an additional reference, feel free to provide my name. [Opposing counsel] did right by recommending you."
"Rob,
Thanks especially for your hard work on this mediation. It was not easy to address all the parties’ concerns, especially so early in the case. As usual, you did a great job bringing everyone together!"
- Defense Counsel in large-dollar complex commercial litigation/professional liability/insurance case
2017-02-06T10:21:04+00:00
- Defense Counsel in large-dollar complex commercial litigation/professional liability/insurance case
"Rob, Thanks especially for your hard work on this mediation. It was not easy to address all the parties’ concerns, especially so early in the case. As usual, you did a great job bringing everyone together!"
"Hello Rob,
Thank you for your efforts to get this done. We probably both owe [defense counsel] a thank you for suggesting you. We have a number of cases up your way, and I will give your name to my colleagues and suggest that they consider using you."
- Plaintiff's Counsel in First-Party Insurance Coverage Case
2017-02-06T10:23:20+00:00
- Plaintiff's Counsel in First-Party Insurance Coverage Case
"Hello Rob, Thank you for your efforts to get this done. We probably both owe [defense counsel] a thank you for suggesting you. We have a number of cases up your way, and I will give your name to my colleagues and suggest that they consider using you."
[My law partner] and I appreciate the work you did in helping us resolve the case. We thought you did a great job, and if we have any future cases in your area we will definitely give you a call.
Thanks again."
- Plaintiff's Counsel in Large Dollar Complex Commercial Litigation Case
2017-02-06T10:23:51+00:00
- Plaintiff's Counsel in Large Dollar Complex Commercial Litigation Case
"Rob, [My law partner] and I appreciate the work you did in helping us resolve the case. We thought you did a great job, and if we have any future cases in your area we will definitely give you a call. Thanks again."
I wanted to thank you for your efforts yesterday. We hadn’t worked together before, and I was impressed with how you handled it. I had very low expectations going into it and was extremely pleased with the outcome. I look forward to working with you again on future cases."
- Plaintiff's Counsel in Large Dollar First-Party Commercial Insurance Coverage Case
2017-02-06T10:25:41+00:00
- Plaintiff's Counsel in Large Dollar First-Party Commercial Insurance Coverage Case
"Rob, I wanted to thank you for your efforts yesterday. We hadn’t worked together before, and I was impressed with how you handled it. I had very low expectations going into it and was extremely pleased with the outcome. I look forward to working with you again on future cases."
"Hi Rob,
Thank you very much for your help in getting this matter resolved. I appreciate the effort you put into it.
It was also nice to meet you. I look forward to working together again.
Your invoice has been processed for payment.
Thanks again,"
-AVP of Property Claims for Insurance Carrier
2017-02-06T10:26:12+00:00
-AVP of Property Claims for Insurance Carrier
"Hi Rob, Thank you very much for your help in getting this matter resolved. I appreciate the effort you put into it. It was also nice to meet you. I look forward to working together again. Your invoice has been processed for payment. Thanks again,"
Thank you for your email, the poignant observations, and your patience at yesterday’s mediation. I whole-heartedly agree with everything you’ve said. Sadly, there are forces at play that don’t involve the normal litigation reasoning, which I believe makes settlement a virtual impossibility. I can say that, having represented [this client] and worked with [its principals] for the past decade, [my clients] have always been reasonable when it comes to settlement. But, this is no ordinary case. To the extent an opportunity presents itself for us to actually engage in a meaningful settlement dialogue, I will immediately let you know (and hopefully, with your input and encouragement, we can actually get something done).
I believe you were the right mediator for this case, with the right personality and right firmness, and I look forward to the opportunity to use you again down the road. Thanks again for all your efforts yesterday.
- Defense Counsel in Copyright Infringement Case (case did not settle; defense later obtained summary judgment that was affirmed by the 11th Circuit Court of Appeals)
2017-02-06T10:26:43+00:00
- Defense Counsel in Copyright Infringement Case (case did not settle; defense later obtained summary judgment that was affirmed by the 11th Circuit Court of Appeals)
"Rob- Thank you for your email, the poignant observations, and your patience at yesterday’s mediation. I whole-heartedly agree with everything you’ve said. Sadly, there are forces at play that don’t involve the normal litigation reasoning, which I believe makes settlement a virtual impossibility. I can say that, having represented [this client] and worked with [its principals] for the past decade, [my clients] have always been reasonable when it comes to settlement. But, this is no ordinary case. To the extent an opportunity presents itself for us to actually engage in a meaningful settlement dialogue, I will immediately let you know (and hopefully, with your input and encouragement, we can actually get something done). I believe you were the right mediator for this case, with the right personality and right firmness, and I look forward to the opportunity to use you again down the road. Thanks again for all your efforts yesterday.
The fact is, and I tell everyone who will listen, that you are the best mediator I have ever used in over 37 years. We use you for cases where the client has made a commitment to pay your fee, understands the cancellation policy and I need someone to understand what it is I am trying to accomplish, which is get the case settled. Contingent fee business litigation is different from anything else I guess and not many mediators get it. Too often, mediators are only message carriers, don’t grasp either the facts or real life realities.
- Plaintiff's Counsel Commercial Litigation Case
2017-02-06T10:27:13+00:00
- Plaintiff's Counsel Commercial Litigation Case
The fact is, and I tell everyone who will listen, that you are the best mediator I have ever used in over 37 years. We use you for cases where the client has made a commitment to pay your fee, understands the cancellation policy and I need someone to understand what it is I am trying to accomplish, which is get the case settled. Contingent fee business litigation is different from anything else I guess and not many mediators get it. Too often, mediators are only message carriers, don’t grasp either the facts or real life realities.
Thank you very much and it was a pleasure to work with you as well. Of course, I only saw half of your work yesterday, but I am certain you played the key part in getting this case settled. Your work was much appreciated.
- Counsel for Defendant/Counterclaim Plaintiff in Federal Court complex commercial litigation matter
2017-02-06T10:28:03+00:00
- Counsel for Defendant/Counterclaim Plaintiff in Federal Court complex commercial litigation matter
Thank you very much and it was a pleasure to work with you as well. Of course, I only saw half of your work yesterday, but I am certain you played the key part in getting this case settled. Your work was much appreciated.
Thanks, Rob. I don't know if this case will settle or not, but I do know that you are the best in the business. There's not even a close second.
- Counsel for Defendant/Counterclaim Plaintiff in sports contract case (case settled on a "Silver Bullet" Mediator's Proposal that was pending at the time of the endorsement)
2017-02-06T10:28:31+00:00
- Counsel for Defendant/Counterclaim Plaintiff in sports contract case (case settled on a "Silver Bullet" Mediator's Proposal that was pending at the time of the endorsement)
Thanks, Rob. I don't know if this case will settle or not, but I do know that you are the best in the business. There's not even a close second.
Rob, Thanks especially for your hard work on this mediation. It was not easy to address all the parties’ concerns, especially so early in the case. As usual, you did a great job bringing everyone together!
- Counsel for Defendant in multi-party complex commercial litigation case
2017-02-06T10:29:07+00:00
- Counsel for Defendant in multi-party complex commercial litigation case
Rob, Thanks especially for your hard work on this mediation. It was not easy to address all the parties’ concerns, especially so early in the case. As usual, you did a great job bringing everyone together!
Our office at 4006 S. MacDill Ave. is conveniently located in South Tampa – in the recently renovated Majesty Title building across the street from Chihuaha’s and Mad Dog’s restaurants. We have comfortable Mediation facilities and ample free parking. Give us a call and book your next Mediation for our office or yours – you choose.
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